Resume   ANTHONY D. HAND Homepage: www.handaweb.com/anthony Email: Anthony.Hand@gmail.com   SUMMARY Interactive design expert with accomplishments in information architecture, interaction design, and usability for mobile, web, and desktop applications. Ability to translate key business requirements and user needs into a compelling user experience while collaborating with a multidisciplinary development team. Fluent in usability test design and moderation. Complements design skills with some desktop application programming in C#. Currently focused on cross-platform mobile client software design. WORK EXPERIENCE 2007 - 2008, ISKOOT, Cambridge, Massachusetts Sr. Mobile User Experience Designer. Designed a consistent user experience for a mobile IM/VOIP software product across multiple mobile phone platforms, including BlackBerry, Symbian S60, UIQ, Windows Mobile, PalmOS, and mobile Java (J2ME). Created wireframes, screen flow diagrams, and user-centered functional specifications. Worked closely with engineering and other teams to define and iterate experience requirements Provided design support for innovative Skypephone, jointly launched by Huchison 3G, Skype and iSkoot. Created interaction and design mockups for new product concepts. Managed vendors for translation and graphic design services. Provided support to marketing team.   2005 - 2007, NOKIA, Burlington, Massachusetts Mobile User Interface Designer. Authored interactive product specifications for mobile device experiences on a range of platforms including Symbian S60, Windows Mobile and mobile Java (J2ME). Created wireframes, screen flow diagrams, and user-centered functional specifications. Led the user interface (UI) design for Intellisync Call Connect for Alcatel product which powers enterprise PBX system functionality on Nokia S60 mobile devices. Contributed major sections of cross-platform UI design for Intellisync Mobile Suite 8.0, which includes prosumer- and enterprise-oriented email, file sync, and device management functionality. Collaborated with usability researchers to evaluate opportunities for improving user experience. Managed contract graphic designers for image and S60 theme asset creation. Worked closely with engineering and other teams to define and iterate experience requirements   2004 - 2005, SAVAJE TECHNOLOGIES, Chelmsford, Massachusetts Sr. User Experience Design Engineer. Authored interactive product specifications for mobile device experiences. Created wireframes, screen flow diagrams, interactive prototypes. Designed and moderated usability tests involving mobile phones. Conducted experience evaluations for external companies with the company's professional services offering. Led the implementation of the theme framework for the SavaJe mobile phone operating system. Designed the SavaJe Theme Studio, a Java-based desktop application for authoring mobile phone themes enabling designers to brand an end user experience without programming. Produced interactive design prototypes using Cybelius Maestro and Visio. Worked closely with product management and engineering to define and iterate experience requirements. Managed contract graphic designers for theme asset creation. Designed mobile phone applications including: music and video players, picture viewer, email client, theme manager, and file browser.   2003 - 2004, MASSHEALTH OFFICE OF MEDICAID, Boston, Massachusetts Project Manager. Designed, documented, and managed the development of a web-based application to track Medicaid rate payment methodologies. Project managed the implementation of the new state accounting system, NewMMARS, at MassHealth. Coordinated issues tracking and resolution among agency-wide workgroup. Managed workflow and form redesign processes for accounting units at MassHealth. Contributed to Request For Proposal (RFR) process for new Medicaid claims management application, NewMMIS. Ensured inclusion of ease-of-use requirements. Contributed to use case framework to document MassHealth business practices for the NewMMIS RFR. Systematically analyzed Medicaid payment methodologies for inclusion in rate tracking database.   2002 - present, FLOSPACE, INC., Boston, Massachusetts Founder and President. Founded a small software company to product software products using Microsoft’s .NET framework. Established holistic user experience and product design strategies. Launched first product: FloSpace FloPrompter, a PC-based teleprompter. Crafted comprehensive user interface specifications. Programmed product in C#, Microsoft's native .NET programming language. Recruited staff on shoestring budget. Created business strategy and conducted market research and analysis. Collaborated with legal team to craft and submit patent application.   2000 - 2002, ANSWERTHINK CONSULTING GROUP, Boston, Massachusetts User Experience Architect. Designed and documented large, complex web sites for ABN AMRO Bank, Citibank, and ActiveCyte which exceeded client expectations and delighted customers. Lead business analysis initiatives to document functional specifications. Created site maps, wireframes, user flow diagrams, interactive prototypes. Planned and moderated usability test sessions and conducted expert evaluations of web sites. Architected multiple dynamic, database-backed applications and web sites. Reduced errors with web site construction by improving the UML-based functional specifications process. Reduced usability test project lifecycle time by systematizing the planning and implementation process.   1999 - 2000, ARGUS ASSOCIATES, Ann Arbor, Michigan Information Architect. Created strategies to help clients re-architect mission critical web sites. Worked under founders Louis Rosenfeld and Peter Morville, who wrote the most widely accepted Internet application design reference text, “Information Architecture for the World Wide Web.” Recommended information management and development strategies. Facilitated strategic planning sessions to ensure stakeholder buy-in. Conducted primary research to accurately assess user needs. Integrated usability methods into information architecture practice to improve the quality of the results.   Significant previous employment experience includes three years teaching English in Japan and one year with a non-profit international student organization. EDUCATION Master of Science in Information, Human-Computer Interaction, University of Michigan School of Information, 1999. Ann Arbor, Michigan. Bachelor of Arts, International Relations and Russian Language, Michigan State University, 1991. East Lansing, Michigan. Graduated Summa Cum Laude. Member, Phi Beta Kappa. INFORMATION TECHNOLOGY SKILLS UI Design for Mobile Platforms: Symbian S60, J2ME, Windows Mobile Programming: Microsoft .NET (C#), Java In-depth knowledge of Internet technologies: DHTML, XML, XSL, CSS, Ajax User interface prototyping: Visio, DHTML HTML coding: Macromedia Dreamweaver Graphics and image editing: Adobe Photoshop, Macromedia Fireworks, SnagIt PROFESSIONAL MEMBERSHIPS Association for Computing Machinery, Special Interest Group for Computer-Human Interaction (SIGCHI) American Society for Information Science and Technology (ASIS&T), Special Interest Group for Information Architecture Usability Professionals' Association (UPA) LANGUAGE PROFICIENCY Fluent in Japanese. Level 2 Certificate, Japanese Language Proficiency Test, Tokyo, Japan Proficient in Russian
		About Me | Project Portfolio | Photo Gallery | Comedy Lounge | Rice Paddy Tales | Iwate Handbook | Credits & Links Contact Me | Site Map | HandaWeb Home/Anthony Anthony's blog site: InfoTart.com   Images & Text ©1998-2007, Anthony Hand Email: anthony@handaweb.com