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ll four
of the main transaction types -- withdrawal, deposit, transfer,
account information -- use a single screen. Whereas current ATMs
force the customer to negotiate up to six different screens for
one simple transaction, the Crazy ATM interface allows the customer
to more easily complete his or her transaction in a fraction of
the time.
ne
of the most compelling aspects of this design is the account information
given in the confirmation section. Many customers are concerned
about overdrawing funds from their account and, for example, causing
their rent check to bounce. If the customer does not know the balance
of an account, current ATMs make the customer cancel a withdrawal
in the middle of the transaction, perform an account information
transaction, and then go back to the withdrawal. This design spares
the customer anxiety and helps them manage their accounts more efficiently.
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